The Corporate Applications Specialist will be embedded within Colleague systems and work closely with all of Technology teams and 3rd party suppliers to deliver Corporate Application solutions and projects whilst also providing 3rd line support of all corporate applications including Active Directory across multiple domains and Forests, Microsoft Exchange, Azure Environments , Office 365 in a hybrid environment, McAfee EPO and Symantec Altiris throughout TalkTalk. This role will liaise with IT Managers, Infrastructure SMEs, System Owners, OSPs and other Departmental Teams on a range of projects and so will need to have engagement from these individuals/teams and partners for successful project delivery. The role will also provide day to day interaction with infrastructure teams within Offshore partners and other Third Parties. This role will also include_
Being responsible for ensuring that Corporate Application Services continually runs at optimum performance levels to deliver our customer’s service expectations which will involve utilising TalkTalk specialists and partner resources.
Contributing to the day to day delivery of all technical products & services (under the responsibility of the Head of Enterprise Infrastructure Services function in TalkTalk Technology) in line with relevant products and service. Includes relevant cross-functional engagement to ensure optimum process flow and delivery.
Professionally representing the Corporate Application Services team as a technical consultant on projects.
Working within strict time frames, managing and escalating incidents where necessary
Being a part of a team of a specialised team to provide Corporate Application support, Documentation and technology delivery for critical systems that are fit for purpose and support the business in achieving business objectives/improve customer experience
Contributing and provide direction and governance to TalkTalk and partners who manage and monitor Corporate application services systems to identify performance, compliance and capacity issues.
Contributing to the direction and transformation projects, providing enthusiasm, drive and energy to succeed, and by being a positive example to peers, project managers, team managers and Heads of Department.
Working within a team to provide on call support within the infrastructure services function.
Undertaking infrastructure coordination related to application design and setup activities at different stages of a project’s life cycle
Resolving issues and prepare status reviews and reports
Interacting and Building positive working relationships with external stakeholders, suppliers and vendors to deliver the needs of our business through collaboration
Representing and undertaking Corporate applications tasks related to design and setup during various TalkTalk Projects.
Maintaining a good working knowledge and documentation of Corporate applications, identifying future trends and services.
Maintaining a good knowledge of forthcoming industry initiatives and technologies. Always be confident to suggest suitable solutions to issues and innovate where appropriate.
Demonstrating a logical approach, balancing business requirements with a ‘keep it simple’ configuration strategy
To work with our outsourcing partners to achieve an enterprise capable infrastructure layer with significant compute virtualisation and orchestration
Continuously look for areas of improvement and simplification within their own team and within the Infrastructure.
Excellent working knowledge of Multiple Active Directory environments, ADFS, PowerShell, Office 365, Microsoft Exchange and Azure.
If this sounds like the perfect role for you then please do apply away – alternatively you can contact me on firstname.lastname@example.org